Can the "Cloud" break?

Is it possible for the thing Mirosoft and many others actually Break? I have been in the IT industry for over 30 years and it is a "funny" or ironic thing. When I started we had Mainframes and Data Centers. Companies pushed away from that and moved more responsibilities to smaller pools of machines and desktops.  Giving more autonomy to the end user and less control to a single point of focus. Now we are moving back to the data center approach, while a single company may not own it's data center it is reverting back to a centralized model.  This is not a statement to say one is better than the other just to point out how trends come and go and come again. 

But, the real reason for the name I chose on this article was simple. Our company does work for a major service provider.  To do any work in this system we have to connect on-line, no surprise or big deal. Yet in my email this morning I got a letter that starts like this.

"First, we want you to know that we have responded immediately and aggressively to yesterday's connectivity failure. We use the Amazon Web Services (AWS) for its redundancies, robust global network and their SLA guarantee of 99.95% service up time. When AWS crashed yesterday, it took us right down with it. We immediately began addressing the situation and evaluating all options for …."

Now this implies that something was broke.  I am not trying to say Amazon was out nor was the company that I do the work for. But, the real issue was even with all of the redundancies systems can break.  So as we charge into the cloud, now more than ever you must plan for contingencies, and even legal ramifications that outages can cause.  I am no expert and I have evaluated some system that "Certified" people have signed off on but I really believe that not everyone always understands what happens when the system breaks.

This is just an opinion based on a simple email what do you think?

A piece of cloud awareness presented by the techies at www.end2endsupport.com and www.gotavirusbug.com.

 

What did you think of this article?




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  • 4/24/2011 9:54 AM steven wrote:
    Check out this article http://www.windowsitpro.com/article/business-decision-maker/cloud-connections-cloud-platform-amazons-cloud-collapse-135951.
     
    It talks about Amazons recent outage.
    Reply to this
  • 4/26/2011 9:52 AM Steve wrote:
    Text from an email recieved regarding one the systems affected by a cloud outage...

    When Amazon Web Services (AWS) crashed on Thursday, sending thousands of sites dark for the day, our entire team went into high gear. In response to Amazon's outage, we have architected multiple layers of system backups to ensure this will not happen again. We continue to add redundancies across several providers.
    In next couple of weeks we'll be sending you an invitation to some online town hall meetings. At these meetings, we'd like to answer questions you may have about the AWS crash and discuss the changes we've implemented to ensure this doesn't happen again.
    We deeply appreciate your trust and loyalty. Without you, there is no Field Nation. We are sincerely grateful for your partnership. ....
    Just thought it was an interesting response.
    Reply to this
  • 4/26/2011 10:05 AM Steve wrote:
    Another example of a cloud like environment impacted with an outage "PlayStation".
    ...Sony's PlayStation Network has been down since Friday, leaving millions of would-be online gamers out of luck. Thecompany said it is making every effort to restore the network, which was targeted by an attack originally blamed on the hacker group Anonymous. The group has denied involvement: "For once we didn't do it," the group said in a message on its website.
    Reply to this

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